Booking Terms (Draft)
Please read these Terms and Conditions carefully and all other relevant information before booking. Any booking made through aberporthseaviewcamping.co.uk will be subject to these Terms and Conditions.
In these Terms and Conditions ‘you’ and ‘your’ means all person’s names on the booking form (including anyone who is added or substituted at a later date). ‘We’, ‘us’ and ‘our’ means Aberporth Seaview Camping, Tresaith Road, Cardigan SA43 2ED.
Your Contract
Once the email is deemed received confirming the booking all administration and communication with you will be made through Aberporth Sea View Camping. It is your responsibility to check your emails regularly and to advise of any change to your email address. Please check your confirmation carefully and report any incorrect or incomplete information to us immediately.
Special Requests
If you have any special requests, please let us know at the time of booking. We can’t guarantee that they will be met and we will have no liability to you if they are not.
Website Descriptions & Other Information
Important note: the information and prices shown on the website may have changed by the time you come to book your arrangements. Although we make every effort to ensure the accuracy of the information and prices at the time of publishing, regrettably errors do occasionally occur. You must therefore ensure you check the price and all other details of your chosen arrangements with us at the time of booking.
Prices
We reserve the right to amend advertised prices at any time. We also reserve the right to correct errors in both advertised and confirmed prices. Special note: changes and errors sometimes occur. You must check the price at the time of booking.
Hirer
All bookings are made subject to availability and only become firm when the deposit is accepted. The person booking (Party Leader) must be at least 18 years of age and have the requisite legal capability and authority to enter into a contract at the time of booking.
By making a booking the Party Leader confirms that they have the authority to book on behalf of the party and that all other party members agree that the booking is subject to these Terms and Conditions.
Bookings cannot be accepted from parties of young people less than 18 years of age.
Payment
All payments should be made to us in the manner specified on the booking confirmation.
Your Obligations
You agree to the following:
a) To pay before departure for any breakages, losses or damage caused by you to the campsite or its facilities.
b) To take all reasonable and proper care of the campsite and leave it in a clean and tidy condition at the end of your stay. You will be responsible for any additional cleaning costs.
c) To inform us of any problems with the facilities or services as soon as they become apparent.
d) To permit us reasonable access to your pitch to carry out urgent maintenance.
e) Not to do or omit to do something which may be or become a nuisance to neighbouring campers or holiday accommodation or properties.
Pets
Pets are welcome at the campsite; the charge will be specified on the booking confirmation and you agree to the following:
a) Pets must not, at any time, be left alone.
b) Only the number and type of pets agreed to on the booking confirmation will be allowed.
c) Pets must not cause any annoyance in any way to occupants of adjoining camping pitches or the general public.
d) You must never allow pets to defecate in areas where children may play. Failure to clean up after pets will be heavily surcharged.
e) Dogs must be kept on a lead at all times.
Cancellation
If you wish to cancel your booking you should advise us as soon as reasonably practicable by telephone and follow this with confirmation in writing. The day of receipt of the written confirmation is the day that is deemed as the date of cancellation.
If we are unable to obtain a replacement letting, we are entitled to retain all payments already paid and to recover the balance of the hiring charge. You are advised to obtain travel insurance to cover any unforeseen circumstances.
We do not expect to have to make any changes to your booking, but sometimes problems occur and bookings have to be changed or cancelled or errors corrected. We reserve the right to do so. If this does happen it is our duty to contact the Party Leader (by telephone where possible for major changes and by post or email for minor changes) as soon as is reasonably practicable. We will inform you of the situation and refund payments already made where we must cancel through our actions or that of our employees or representatives.
Caring For Your Safety And Comfort
We make every reasonable effort to indicate possible safety hazards in the property description. It is however your responsibility (particularly parents and anyone with physical restrictions) to inspect the property and grounds immediately upon arrival and note any possible hazards.
You must upon arrival check the layout of the property so that you have a planned route to exit the property as easily as possible in the event of an emergency.
Complaints
As our property is based in the countryside please note that regular country smells and noises will not be classed as cause for complaint.
If you do have cause for complaint remedial action should be taken as soon as possible.
If you do have a cause for complaint regarding the property or the actions of us or our representatives, please inform the us as soon as you are able.
As soon as a problem arises it is essential that you contact us. Discussion with us whilst you are at the property should enable the problems to be resolved straight away. If the problem is not resolved or you remain unhappy with the response you must rely on any statutory rights, you have. Any formal complaint in writing must to be sent to the us within 7 days of the end of your rental period.
Law And Jurisdiction
These terms of business are governed by English law and the courts of England and Wales have jurisdiction (unless you live in Scotland or Northern Ireland, in which case you can bring proceedings in your local court under Scots or Northern Irish law, as applicable.)